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Thursday, November 11, 2010
My new Phone from Vodafone
After having gone through a lot of trouble and endless customer care calls with Vodafone due to not receiving text messages from back home, i ported my number to 3, only in vein. I still wasn't able to receive messages from back home. Had to return my SonyEricsson XPeria x10 back to vodafone as well and was left with my barely working HTC Hero :( I then picked up a 3 sim only contract for the month of October and early November when i heard news on the 3 blog that the new HTC Desire HD was finally out for purchase. Since i was on a sim only cap i could easily cancel my account with 0 cancellation charges.
After i inquired with the 3/Vodafone store, they told me that the stock for 3 was over and they only had the Desire HD available on Vodafone. I asked them for a new Vodafone line but they had issues creating my new account because i had an existing contract with 3. Risking being stranded, with no mobile service for a day, i immediately cancelled my contract with 3. The customer care individual i spoke to was very helpful and did what was required. I got the case number off him so i could provide it to Vodafone to ascertain the cancellation and activate my new number. Received a call within the next 15 minutes, ran to the Vodafone store and Voila!!! There it was, sitting right in front of me, my new HTC Desire HD :) And lucky for me, since i have got the new Vodafone number, i have started receiving text messages from back home.
As the saying goes, two birds with one stone :P
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